{"id":717,"date":"2025-12-11T10:54:00","date_gmt":"2025-12-11T10:54:00","guid":{"rendered":"https:\/\/simbaco.gr\/?page_id=717"},"modified":"2025-12-18T10:23:12","modified_gmt":"2025-12-18T10:23:12","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/simbaco.gr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Introduction<\/strong><\/p>

This Privacy Policy explains how our company Simbaco.gr collects, uses, and protects users' personal data in accordance with the General Data Protection Regulation (GDPR \u2013 EU 2016\/679)<\/strong> and Greek legislation.<\/p>

By using our website and services, you accept this policy.<\/p>

2. Data Controller<\/strong><\/p>

The controller of your personal data is:<\/p>

Simbaco<\/strong>
Kalamata, 24100<\/strong>
info@simbaco.gr<\/strong><\/p>

3. What data we collect<\/strong><\/p>

We only collect data that is absolutely necessary:<\/p>

3.1 During the ordering process<\/strong><\/p>

  • Full name<\/p><\/li>

  • Shipping & billing address<\/p><\/li>

  • Email<\/p><\/li>

  • Phone<\/p><\/li>

  • Payment details (via third-party providers; we do not store them ourselves)<\/p><\/li><\/ul>

    3.2 Automatic usage data (cookies & analytics)<\/strong><\/p>

    • IP address<\/p><\/li>

    • Browser information<\/p><\/li>

    • Pages you visit<\/p><\/li>

    • Functional and statistical cookies<\/p><\/li><\/ul>

      3.3 Contact information<\/strong><\/p>

      • Message content<\/p><\/li>

      • Contact email<\/p><\/li>

      • Full name (if provided)<\/p><\/li><\/ul>

        4. What we use the data for<\/strong><\/p>

        We only use personal data for:<\/p>

        • Order processing<\/strong> and customer service<\/p><\/li>

        • Pricing<\/strong> and financial management<\/p><\/li>

        • Shipping products<\/strong> through courier companies<\/p><\/li>

        • Contact<\/strong> regarding the order or any questions you may have<\/p><\/li>

        • Improving user experience<\/strong> through analytics<\/p><\/li>

        • Compliance with legal obligations<\/strong><\/p><\/li><\/ul>

          We do not use the data for unwanted advertising.<\/p>

          5. Legal basis for processing<\/strong><\/p>

          In accordance with the GDPR, we process data on the following legal bases:<\/p>

          • Contract execution<\/strong> (e.g., shipping orders)<\/p><\/li>

          • Consent<\/strong> (e.g., acceptance of cookies, newsletter)<\/p><\/li>

          • Legitimate interest<\/strong> (basic website functionality)<\/p><\/li>

          • Legal obligation<\/strong> (tax compliance)<\/p><\/li><\/ul>

            6. Who we share data with<\/strong><\/p>

            Your personal data may only be disclosed to:<\/p>

            • Courier companies<\/strong> for the transport of orders<\/p><\/li>

            • Payment providers<\/strong> (e.g., banks, Stripe, Viva Wallet, etc.)<\/p><\/li>

            • Hosting providers<\/strong> for the operation of the website<\/p><\/li>

            • Accountant\/tax advisor<\/strong> for tax purposes<\/p><\/li><\/ul>

              We do not sell, rent, or exchange personal data.<\/p>

              7. Data retention period<\/strong><\/p>

              We only keep data for as long as necessary:<\/p>

              • Order details: up to 5 years<\/strong> (tax liability)<\/p><\/li>

              • Contact details: up to 12 months<\/strong><\/p><\/li>

              • Cookies: according to their duration (e.g., 30 days)<\/p><\/li>

              • Customer accounts: until the user requests deletion<\/p><\/li><\/ul>

                8. Cookies<\/strong><\/p>

                The website uses cookies for:<\/p>

                • Functionality (e.g., shopping cart)<\/p><\/li>

                • Statistics (Google Analytics or others)<\/p><\/li>

                • User preferences<\/p><\/li><\/ul>

                  During the first visit, the following appears cookie consent banner<\/strong>.
                  You may change or withdraw your consent at any time.<\/p>

                  (If you want, I can write you a full Cookie Policy<\/em>.)<\/p>

                  9. How we protect data<\/strong><\/p>

                  We take all necessary technical and organizational security measures:<\/p>

                  • Encryption (SSL)<\/p><\/li>

                  • Secure payment providers<\/p><\/li>

                  • Access only by authorized persons<\/p><\/li>

                  • Regular backups<\/p><\/li>

                  • Protection against malicious attacks<\/p><\/li><\/ul>

                    10. Your rights under the GDPR<\/strong><\/p>

                    Users have the right to:<\/p>

                    • Ask access<\/strong> in their data<\/p><\/li>

                    • Ask correction<\/strong> or completion<\/strong><\/p><\/li>

                    • Ask deletion<\/strong> (\"right to be forgotten\")<\/p><\/li>

                    • Ask processing restriction<\/strong><\/p><\/li>

                    • Ask data portability<\/strong><\/p><\/li>

                    • Oppose<\/strong> processing for specific purposes<\/p><\/li>

                    • Withdraw consent for cookies or newsletters<\/p><\/li><\/ul>

                      For any requests, please contact:
                      info@simbaco.gr<\/strong><\/p>

                      11. Data transfers outside the EU<\/strong><\/p>

                      We do not transfer data outside the European Union unless we use services that comply with the GDPR (e.g., Google, Meta), with appropriate safeguards.<\/p>

                      12. Changes to the Privacy Policy<\/strong><\/p>

                      We may update this policy from time to time.
                      The date of the last update is shown at the bottom of the page.<\/p>

                      13. Contact<\/strong><\/p>

                      For any questions regarding your personal data:
                      info@simbaco.gr<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n

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Google, Meta), \u03bc\u03b5 \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03b5\u03c2 \u03b4\u03b9\u03b1\u03c3\u03c6\u03b1\u03bb\u03af\u03c3\u03b5\u03b9\u03c2. 12. \u0391\u03bb\u03bb\u03b1\u03b3\u03ad\u03c2 \u03c3\u03c4\u03b7\u03bd \u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 \u0395\u03bd\u03b4\u03ad\u03c7\u03b5\u03c4\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03ce\u03bd\u03bf\u03c5\u03bc\u03b5 \u03c4\u03b7\u03bd \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b1\u03bd\u03ac \u03ba\u03b1\u03b9\u03c1\u03bf\u03cd\u03c2.\u0397 \u03b7\u03bc\u03b5\u03c1\u03bf\u03bc\u03b7\u03bd\u03af\u03b1 \u03c4\u03b5\u03bb\u03b5\u03c5\u03c4\u03b1\u03af\u03b1\u03c2 \u03b5\u03bd\u03b7\u03bc\u03ad\u03c1\u03c9\u03c3\u03b7\u03c2 \u03b5\u03bc\u03c6\u03b1\u03bd\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03c3\u03c4\u03bf \u03ba\u03ac\u03c4\u03c9 \u03bc\u03ad\u03c1\u03bf\u03c2 \u03c4\u03b7\u03c2 \u03c3\u03b5\u03bb\u03af\u03b4\u03b1\u03c2. 13. \u0395\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03af\u03b1 \u0393\u03b9\u03b1 \u03bf\u03c0\u03bf\u03b9\u03bf\u03b4\u03ae\u03c0\u03bf\u03c4\u03b5 \u03b6\u03ae\u03c4\u03b7\u03bc\u03b1 \u03c3\u03c7\u03b5\u03c4\u03b9\u03ba\u03ac \u03bc\u03b5 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ac \u03c3\u03b1\u03c2 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1:info@simbaco.gr<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-717","page","type-page","status-publish","hentry"],"yoast_head":"\n\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 - Simbaco<\/title>\n<meta name=\"description\" content=\"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 Simbaco \u2013 \u03c3\u03c5\u03bb\u03bb\u03ad\u03b3\u03bf\u03c5\u03bc\u03b5 \u03bc\u03cc\u03bd\u03bf \u03c4\u03b1 \u03b1\u03c0\u03b1\u03c1\u03b1\u03af\u03c4\u03b7\u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1 \u03b3\u03b9\u03b1 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b5\u03c2 \u03ba\u03b1\u03b9 \u03b2\u03b5\u03bb\u03c4\u03af\u03c9\u03c3\u03b7 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd, \u03bc\u03b5 \u03c0\u03bb\u03ae\u03c1\u03b7 \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c3\u03af\u03b1 GDPR.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simbaco.gr\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 - 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